Dear Scotts Valley Pet Families,
As news of the coronavirus (COVID-19) in our community continues to develop and cases continue to increase, we are monitoring the situation closely. First, we are sending our thoughts to all of you during this most difficult time. Our main concern is for the health of our staff, clients and patients.
At this time, our hospital remains open and is operating under reduced business hours. Monday-Friday 8 am to 4pm and Saturday 8 am to 12 pm
While the CDC and other health authorities have indicated that dogs, cats, and other domestic pets are not considered at risk for contracting COVID-19, we are taking extra precautions to ensure the health and safety of humans within our facility – notably our clients and staff.
We are seeing patients by appointment only. Non-Concerning and Wellness appointments are being scheduled out approximately 1 week, please call in advance to reserve a time that is best for your schedule.
We are open to pick up prescriptions and food orders. Please call first to order these products we do ask for a 24 hour notice for prescription refills we will take payment over the phone, to reduce the person to person contact. We will bring your prescription and or medications to you outside.
All staff and clients must be wearing face coverings when we come to you in the parking lot.
When you arrive at the clinic for your pet’s appointment or to pick up medication or food please call and we will come to you. Please do not enter the clinic we will transfer your pet in the parking lot to the technician to bring into the clinic for their examination. The Doctor and or the technician will either call you or come outside to consult with on the best form of treatment.
As medical professionals, we are quite familiar with the behaviors that will limit the risk of exposure to contagious diseases within our work environment – frequent hand-washing, use of hospital-grade antibacterial soaps and surface disinfectants. However, out of an abundance of caution, we’ve implemented this request so we can continue caring for your pets while protecting the health of our caregivers.
ALL CLIENTS AND STAFF MUST WEAR A FACE COVERING.
At this time, the World Health Organization currently advises that there is no evidence to suggest that dogs or cats can be infected with COVID-19. The CDC also seconds that opinion, stating that, “At this time, there is no evidence that companion animals including pets can directly spread COVID-19.” (Last updated on March 12, 2020.) However, pets can have the virus on them if they are in an environment with a large quantity of the virus. Therefore, to protect yourself, the CDC recommends that you wash your hands before and after interacting with your pet, and that you avoid being kissed or licked, and avoid sharing food with your pet.
Finally, a huge THANK YOU to all of our clients for patience and understanding during this very difficult time.
Doctors and Staff at Scotts Valley Veterinary Clinic